Ultimately, you’re accountable. Your success is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.
Clearly, you have a tough job. That’s why you won’t want to miss this seminar.
You’ll learn new ways to:
Be a Supportive Coach
Tune in to your employees’ needs. Delegate projects based on their strengths and weaknesses.
Correct Poor Performance
Learn the psychology of motivating people. Correct negative behavior gently for long-term change.
Bring Out the Best in Your Employees
Help them grow so they’ll contribute more and feel better about themselves. You’ll all enjoy your workplace more — and find greater satisfaction in working together.
SAVE 20% when you register online
Special Offer Code #727032*
Hurry — offer expires January 14, 2011!
Enroll online today!
The Ultimate Supervisor
$103.00; For groups of 5 or more, $93.00
LONG BEACH , CA – 01/11/2011 COURTYARD BY MARRIOTT DOWNTOWN
Event # 103248
500 EAST 1ST STREET
ANAHEIM , CA – 01/12/2011 HOLIDAY INN
Event # 103249
1240 SOUTH WALNUT
BURBANK , CA – 01/13/2011 RAMADA INN AIRPORT
Event # 103250
2900 NORTH SAN FERNANDO BLVD.
ONTARIO , CA – 01/14/2011 ONTARIO CONVENTION CENTER
Event # 103251
2000 EAST CONVENTION CENTER WA
CARLSBAD , CA – 01/14/2011 HILTON GARDEN INN
Event # 103255
6450 CARLSBAD BLVD.
Are you a supervisor now? Have you recently been promoted? Moving up to supervisory status soon? Whether you’ve been “in the trenches” or are just starting to supervise others, this training provides a wealth of ideas, techniques, and tools to help you manage people and projects smoothly and effectively.
Attention: Senior-Level Management
This seminar is a good way to ensure that your employees’ supervisory styles and strategies are in sync with what today’s work force really wants and needs. Whether your supervisory personnel are new, up-and-coming, or veteran leaders, this training offers a wealth of skills and insights they can begin applying to work situations as soon as they return to the office.
When you offer your staff members training in their fields, you are sending a clear message that says you care about and support their career growth. And that boosts morale, enthusiasm, and productivity in ways no amount of money can buy.
Program Agenda
How many of these skills do you know … and how many are you practicing?
The role of the supervisor
• How leading people differs from “being the boss”
• The 6 most common pitfalls of the new or untrained supervisor
• Assessment: how to pinpoint your own behavioral style, identify your employees’ styles, and use this information to build better workplace relationships and improve performance
• The supervisor as coach: the benefits of team-building vs. traditional supervision
Getting it all done
• Strategies for prioritizing tasks for yourself and your employees when everything’s “due yesterday”
• How the “4 Rs” can help you tame the paperwork monster once and for all
• Basic project management skills every supervisor needs to know
• How to use delegation to empower your team
Building a better team
• A look at motivators and demotivators
• New recruits vs. established employees — what supervisors should know
• Performance appraisals as a motivational tool
• Problem employees: how to tell whether coaching, counseling, or discipline is the best approach
The challenges of change
• The “3 Cs” of change: Constant, Cyclic, and Cumulative
• How to help your people through the basic change cycle
• How to use one-on-one coaching to strengthen weak spots
• Ways to help your employees gain control of their destinies
Into your future
• How to create relationships with other managers and supervisors through informal networking, formal “shadowing,” and supervisory task teams
• Why you must align yourself with the boss’s values, goals, image, and vision
• How to “sell” your ideas and solutions to peers and higher-ups to get results
• 6 ways to make a positive impression on others and gain visibility and influence where you work
Enhance Your Training Experience
Attend this seminar with a friend or colleague! Forward this e-mail to your colleagues; together you can support one another and apply your new skills and techniques to meet your goals.
Don’t Miss Out on Special Announcements and Discounts
Be sure to add customerservice@em.careertrack.com to your e-mail address book so you’ll continue to receive your personalized seminar schedule, discounts, and special product announcements!
100% Satisfaction Guaranteed!
We’re confident that this seminar — The Ultimate Supervisor — will provide you with the leadership skills needed to bring out the best in your employees. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we’ll arrange for you to attend another one of our seminars or receive a full refund — hassle-free. All of our A/V products are also 100% Satisfaction Guaranteed.
