Effective Management Techniques that Result in Positive Performance
You know who we’re talking about …
They’re lurking in every workplace …
… those problem employees who tax even the best managers. And wherever they are, you can be sure they’re costing the organization plenty in lowered morale, lost opportunities, and decreased productivity.
Is it your job to supervise any of these characters?
The Excuse Artist – Misses every deadline and goal, but always seems to be ready with a good excuse or to place blame and point fingers at others.
The Short-Changer – Late to work, early to leave, “stretched” lunches, extended breaks … this person makes an art out of shortening and short-changing the workday, while leaving coworkers “holding the bag”!
The Intimidator – Everyone’s tip-toeing around this person, lest they incur wrath and anger! The Intimidator uses fear and bullying tactics to control coworkers and can single-handedly ruin an entire team.
The Gossip – Behind closed doors, over the grapevine, and under the radar, they’re waging verbal warfare … personal attacks, rumors, carping, and criticism are the tools of their trade!
The Clod – This one is ill-mannered, opinionated, and obnoxious. Everyone else is always apologizing and making amends for the rude and thoughtless behavior of The Clod … behavior that often results in lost business, ruined relationships, and stressful working conditions.
The Downer – No matter what, this person is unhappy … for this pessimist, the glass is always half-empty. The Downer maintains a consistently negative, stifling presence and constantly spreads the bad news to everyone else.
The Minimalist – Apathetic and low-performing … these unmotivated workers can be counted on to give the bare minimum (or even less). They make an art out of turning in mediocre performances that are poor enough to frustrate managers … but passable enough to keep them employed!
The Soap Star – Their continuing “soap opera” of problems not only hurts their own productivity, but distracts sympathetic coworkers who get drawn into their never-ending predicaments and problems.
The Itch – They need constant attention, reassurance, and feedback … and take so much energy and time to manage, you often find yourself sacrificing your job responsibilities to help them meet theirs!
The Smarty-Pants – Challenges your management authority openly and forcefully, constantly questions management decisions, and creates a harmful undercurrent of “anti-management” chatter.
Don’t let it go on even one more day …
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How to Deal With Unacceptable Employee Behavior
$119.00; For groups of 5 or more, $109.00
ONTARIO , CA – 01/19/2011 BEST WESTERN INN SUITES HOTEL
Event # 103217
3400 SHELBY ST.
ANAHEIM , CA – 01/20/2011 HOLIDAY INN
Event # 103218
1240 SOUTH WALNUT
LONG BEACH , CA – 01/21/2011 COURTYARD BY MARRIOTT DOWNTOWN
Event # 103219
500 EAST 1ST STREET
CARLSBAD , CA – 01/25/2011 HILTON GARDEN INN
Event # 103220
6450 CARLSBAD BLVD.
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