Learn proven ways to bring about positive change in people —
without incurring resentment, making enemies, or destroying relationships
Do you have employees who:
• Don’t meet deadlines?
• Cause conflicts?
• Make excuses?
• Refuse to learn new skills?
• Don’t respect you?
• Drain your time and energy?
• Have a bad attitude?
• Are chronically tardy?
• Get derailed by personal problems?
• Miss work often?
• Challenge your authority?
If you answered “yes” to more than 3 of these questions, you have some classic problem employees on your hands. Attend this seminar and learn how to get them on track — or out of your hair.
Turn your “lost causes” into solid contributors!
At this seminar, you’ll learn how to …
• Approach an employee about the problem behavior … in a way that minimizes accusations, hostility, and defensiveness
• Create an improvement plan … and get your employee to commit to it
• Coach the employee … so there’s no chance of misunderstanding
• Document the process … to encourage steady progress
• Discipline, reassign, or dismiss the person if the problem doesn’t improve … and handle it all fairly
Enroll online and SAVE 20%
Special Offer Code #732123*
Hurry — offer expires February 11, 2011!
Register online today!
Criticism & Discipline Skills for Managers and Supervisors
$199.00; For groups of 5 or more, $189.00
CARLSBAD , CA – 02/08/2011 HILTON GARDEN INN
Event # 104463
6450 CARLSBAD BLVD.
LONG BEACH , CA – 02/15/2011 COURTYARD BY MARRIOTT DOWNTOWN
Event # 104458
500 EAST 1ST STREET
BURBANK , CA – 02/16/2011 HOLIDAY INN
Event # 104459
150 EAST ANGELENO
ONTARIO , CA – 02/17/2011 AYRES HOTEL AND SUITES AIRPORT
Event # 104460
1945 EAST HOLT BLVD.
ANAHEIM , CA – 02/18/2011 HOLIDAY INN
Event # 104461
1240 SOUTH WALNUT
RIVERSIDE , CA – 02/25/2011 MARRIOTT HOTEL
Event # 104467
3400 MARKET ST.
Enhance Your Training Experience
Attend this seminar with a friend or colleague! Forward this e-mail to your colleagues; together you can support one another and apply your new skills and techniques to meet your goals.
Don’t Miss Out on Special Announcements and Discounts
Be sure to add customerservice@em.careertrack.com to your e-mail address book so you’ll continue to receive your personalized seminar schedule, discounts, and special product announcements!
100% Satisfaction Guaranteed!
We’re confident that this seminar — Criticism & Discipline Skills for Managers and Supervisors — will provide you with the tips and techniques you need to successfully discipline employees. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we’ll arrange for you to attend another one of our seminars or receive a full refund — hassle-free. All of our A/V products are also 100% Satisfaction Guaranteed.


















